of PTV Truckparking LLC
11 February 2019
PTV Truckparking LLC as a processing agency in the sense of data protection takes the protection of your privacy and your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this Data Privacy Statement. We are pleased about your interest in our company and our product and services and would like you to feel safe when visiting our website and using our app, including about the protection of your personal data. As a rule, this website may be used without providing any personal data. Using the app does require at least limited personal data. This Privacy Statement applies to the website and app, unless it specifically states otherwise.
During the processing we conform to the requirements of the applicable data protection legislation. This means we:
· clearly specify our purposes before we process personal data, by using this Privacy Statement;
· limit our collection of personal data to only the personal data needed for legitimate purposes;
· first ask for explicit permission to process your personal data in cases where your permission is required;
· take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
· respect your right to inspect, correct or delete your personal data held by us.
We draw your attention to the fact that data transmission over the Internet (e.g. e-mail communication) may involve loopholes in security. It is not possible to protect such data completely from third-party access.
PTV Truckparking BV is the party responsible for all data processing. In this privacy statement, we will explain which personal data we collect and for which purposes. We recommend that you read it carefully.
The first time you visit our website, we will show you a notification explaining our cookies. If you keep using our app, we assume that you do not object to these cookies.
We made arrangements with other parties who place cookies through our website to ensure compliance with the law and this Privacy Statement. Nevertheless, we cannot fully control their actions, so please read their privacy statements as well.
Do Not Track Requests
Do not track signals and requests are sent from your browser to websites you visit indicating you do not want to be tracked or monitored. This website does honor do not trach requests it receives.
Server log files
When using our websites, information which your browser automatically transmits to us is collected and stored for organizational and technical reasons. These are:
· Browser type/version
· Operating system used
· Referrer URL
· Host name of the accessing computer
· Time of the server query
We analyse this technical data anonymously and only for statistical purposes to continuously optimize our Internet presence and to improve our website. This data is stored separately from other personal information on secure systems. No inferences to individual persons are made. We reserve the right to check this data later if we become aware of any concrete indications of unlawful use.
We have taken technical and organisational security measures to protect your personal data from loss, destruction, manipulation and unauthorized access. All our employees and all persons involved in data processing are obliged to comply with the data protection laws and to handle personal data confidentially. In the case of collection and processing of personal data, the information is transmitted in encrypted form to prevent misuse of the data by third parties. Our security measures are constantly being revised according to technological developments. Currently the website uses Secure Socket Layers (SSL), an industry standard for secure website transactions. When you visit parts of the website protected by SSL, your browser address (URL) changes from “HTTP” to “HTTPS”, and the browser may display a lock or key symbol on its task bar.
Statistics and profiling
We keep statistics on the use of our Web app. These statistics help us to, for example, only show you information that is relevant to you. We may combine personal data to get to know more about you. If you do not want us to do these statistics, please let us know using the contact information at the end of this Privacy Statement.
For this purpose, we use your name and address details, email address and a nickname you create. We need this data because of our agreement with you. We store this information for six weeks.
If you send us enquiries by means of the contact form, your information from the enquiry form, including the contact details, will be stored by us for processing the enquiry and in case we have any follow-up questions. We do not disclose this data without your consent.
If you would like to receive the newsletter offered on our website, we require from you an email address and information which will allow us to verify that you are the owner of the email address given and that you agree to receive the newsletter. No other data is collected. We use this data solely for sending the requested information and do not pass it on to third parties. You may revoke your consent to the storage of the data, email address and its use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter.
Handling your order
We will use your personal data when handling your order. We may share your data with the delivery service to have your order delivered. We may also obtain information on your payment from your bank or credit card company.
For this purpose, we use your payment details, invoice address, email address, name and address details and nickname. We need this data because of our agreement with you. We store this information until your order has been completed and sever years thereafter (the legal retention period).
Access to portal
Within our portal, you can access a management environment where you can set, specify and change settings.
For this purpose, we use your email address, name and address details and nickname. We need this data because of our agreement with you. We store this information until our services to you have ended.
Certain features of our service require you to register beforehand. You will have to provide some information about yourself and choose a user name and password for the account that we will set up for you.
For this purpose, we use your nickname, name and address details and email address. We need this data because of our agreement with you. We store this information until you close your account.
We will retain this data so that you do not have to re-enter it every time you visit our website, and to contact you about the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us.
Via Truck Parking USA you can buy virtual objects which can be used in the app, for which your personal data are necessary to handle and register your orders.
For this purpose, we use your payment details, nickname, email address, name and address details and invoice address. We need this data because of our agreement with you. We store this information until your order has been completed and sever years thereafter (the legal retention period).
Other than the advertisements on the website, we can inform you about new products or services:
· by e-mail
· via social media
You can object always against this promotional communication. Every e-mail contains a cancellation link. You can block us or use the cancellation option. You can inform us through your account or through the portal.
If necessary, we may collect your location data (GPS). If that is the case, you will be asked to grant consent beforehand.
This location data and other data can also be stored and processed by the provider of the navigation/mapping software, such as Google Maps, but the data could also be used by, for example, Google or Apple itself. We have no control over their actions. We recommend that you read the applicable privacy statement of the provider in question.
The app providing the service has been downloaded via a third-party app store. We have no influence on which personal data the provider will process or to what purpose it will be processed. We recommend that you read the applicable privacy statement of the provider in question.
Analytics and advertising
Our app shows advertisements. We analyse whether people like these advertisements, and use the information to only show or make nice or interesting advertisement or offers in the future.
Use of Google Analytics
Use of Google AdSense
This website uses Google AdSense, a service for inserting advertisements by Google. Google AdSense uses so-called "cookies", text files which are saved on your computer and make it possible to analyse the use of the website. Google AdSense also uses web beacons (invisible graphics). Using these web beacons, information such as visitor traffic on these pages can be analysed.
The information generated by cookies and web beacons on the use of this website (including your IP address) and delivery of advertising formats will be transferred to a Google server in the USA and saved there. This information may be forwarded by Google to a contract partner. Google will not, however, associate your IP address with other data concerning you.
You can stop the cookies from being installed by using the relevant setting in your browser; bear in mind, however, that you may then not be able to make full use of all the features of this website. By using this website, you consent to Google processing data collected about you in the manner described above and for the purpose previously mentioned.
Use of Facebook Pixel
Our website measures conversions using visitor action pixels from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").
These allow the behavior of site visitors to be tracked after they click on a Facebook ad to reach the provider's website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimization.
Google AdWords and Google Conversion Tracking
Use of MailChimp
This website uses the services of MailChimp to send newsletters. This service is provided by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service which organizes and analyzes the distribution of newsletters. If you provide data (e.g. your email address) to subscribe to our newsletter, it will be stored on MailChimp servers in the USA.
MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with 1530 Wilson Blvd., Suite 510 Arlington, VA 22209 an privacy standards in the United States.
Completion of a data processing agreement.
We have entered into a data processing agreement with MailChimp, in which we require MailChimp to protect the data of our customers and not to disclose said data to third parties. This agreement may be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.
Plug-in and tools
Our website contains links to other websites. We cannot guarantee that the operators of these websites comply with the data protection provisions. Although we carefully inspect the content of external links, we do not assume any liability for this content. The responsibility for the content of linked pages is borne solely by their operators.
Use of Facebook Plug-ins
Plug-ins from the social network Facebook are integrated into our pages. You can recognize the Facebook plug-ins by the Facebook logo or the "Like" button on our page. You can find a summary of the Facebook plug-ins here: developers.facebook.com/docs/plugins/.
When you visit our pages, a direct connection will be made between your browser and the Facebook server via the plug-in. As a result, Facebook is informed that you visited our website through your IP address. If you click on the "Like" button while logged into your Facebook account, you link the contents of our pages to your Facebook profile. Facebook can then associate the visit to our pages with your user account. Please bear in mind that, as the provider of the webpages, we have no knowledge of the content of the transferred data and its use by Facebook. You can find further information in Facebook's data privacy statement, available at de-de.facebook.com/policy.php. If you do not wish for Facebook to associate your visit to our website with your Facebook account, please log out of your Facebook account.
Use of Twitter
Features of the Twitter service are included on our pages. These features are offered by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Retweet" function, the websites you visit will be linked to your Twitter account and communicated to other users. At the same time, data will also be sent to Twitter. Please bear in mind that, as the provider of the webpages, 7 we have no knowledge of the content of the transferred data and its use by Twitter. You can find further information on this in Twitter's data privacy statement, available at twitter.com/privacy. You can modify your Twitter data protection settings in your account settings at twitter.com/account/settings.
Use of Instagram plugin
Our website contains functions of the Instagram service. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.
If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages with your Instagram profile. This means that Instagram can associate visits to our pages with your user account. As the provider of this website, we expressly point out that we receive no information on the content of the transmitted data or its use by Instagram.
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website.
Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.
We take security measures to reduce misuse of and unauthorized access to personal data. These measures include suitable physical, technological and administrative security and safeguards.
International Transfer of Data
The website is hosted in the Netherlands and if you are using the website outside of the Netherlands, you understand and agree that we will transfer data obtained by or through the website to the Netherlands. The app is hosted in the United States and are intended for use within the United States. If you provide information from outside of the United States through the app, you are agreeing to our transfer of the information to the United States where it will be processed, used, stored and disclosed in accordance with this Privacy Statement.
Changes to this Privacy Statement
We reserve the right to modify this statement and may do so without advanced notice, without your consent or both. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes
Inspection and Modification of your Data
You have the following right:
· Being informed on which personal data we have, from where we receive it and what we are using it for;
· Inspection of the personal data that we keep from you;
· Having incorrect data corrected;
· Request to delete personal data;
· Revoke your consent, including (without limitation) consent to sell or transfer your information to third parties;
· To the same service, products and prices regardless of your exercise of your legal rights, to the extent the service or product can be provided if you exercise your legal rights (e.g. we may not be able to provide you a service if you have requested that we delete all of your information).
· Object to certain uses.
We will also honor other applicable rights you may have under applicable law, even if not listed above. Please not that you always make clear who you are, so that we can assure we do not modify or remove the data from the wrong person. We may ask for verification of your identity before honoring a request.
No Use by Minors
The website and app are not directed to children under the age of majority. We do not knowingly collect information from minors. If we obtain actual knowledge that we have collected information from a minor, we will promptly destroy that information, unless we are legally obligated to retain the information. If you believe we have mistakenly or unintentionally collected information from a minor, please contact us using the contact information below.
PTV Truckparking LLC
1530 Wilson Blvd., Suite 510
Arlington, VA 22209